Have you ever played in an online casino before and you’ve experienced some delays on your withdrawal request, just because you haven’t verified your account first? Well, it’s because it’s all part of the casino’s KYC (Know Your Customer) policy. Trusted online casinos in Singapore require their players to go through some account verification process and provide documents to verify their identity.
Although these may seem like a hassle on your part, it is actually important to prevent underage gambling as well as money laundering and fraud.
So, if your account is frozen temporarily by the casino or they delay your withdrawals, you can reach their support service about why it happened. This way, they can guide why you’re experiencing this – rather this happens because the casino is asking for this documentation. By complying with the casino’s KYC, you’re also helping them in creating a safer and more responsible online gambling environment.
—Wclub888
